Exotel is a leading customer conversation platform that believes in the power of exceptional customer experience. Our omnichannel contact center, Communication API suite, and Conversational AI come together to create a platform that delivers Connected Customer Conversations at unprecedented scale, speed, and ubiquity.

We believe that customer experience is not just a number, but  a feeling. That’s why we are dedicated to helping businesses engage with their customers with greater trust, personalization, and empathy.

With Exotel, you can listen to your customers, remember every conversation, and provide rich insights to create truly meaningful interactions.

Our cloud-based product suite drives 70+ million conversations every day for over 7000 businesses across India, Southeast Asia, the Middle East, and Africa . And with our recent license to offer cost-effective end-to-end VoIP telephony services, we are proud to be a 100% compliant cloud calling operator.

Craft connected conversations at every touch point that are seamless, personalized, and prompt.

• Omnichannel Contact Centre – From telco lines to scalable, compliant, AI-powered contact center setups, with Exotel, you get everything in one place.
• Communication API Suite – Build personalized customer interactions at every touchpoint using multi-channel clean APIs and no-code apps.
• AI-Powered Conversation Platform – Enable fast, engaging, and AI-powered conversation on WhatsApp and other platforms.

Exotel recently won The ET StartUp Awards 2022 under the Comeback Kid category.

For more information, visit: https://exotel.com